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Dated last revised: 1/11/24
At The Resilient Kid, we are committed to protecting the privacy of our students, their families, our franchisees, and staff members. This Privacy Policy outlines how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
The Resilient Kid is a programme dedicated to building resilience, confidence, and emotional well-being in children. This Privacy Policy applies to all services provided by The Resilient Kid and any associated franchisees.
We collect only the necessary data required to deliver and support our programme effectively. This may include:
Student Data: Name, date of birth, school information, and relevant information on well-being or learning needs.
Parent/Guardian Data: Name, contact information (phone, email, address), and information relevant to the child’s participation in the programme.
Franchisee and Staff Data: Name, contact information, employment records, and relevant personal information for operational and support purposes.
Website Data: When you visit our website, we may collect limited data such as IP address and browsing activity for security and performance analysis purposes.
We use personal data to:
Provide support and tailored learning experiences for each child.
Communicate with parents/guardians about programme updates, child progress, and other essential information.
Manage and support franchisees and staff members.
Improve and develop our programme and offerings.
Maintain website security and improve user experience.
We do not sell or share your data with third parties for marketing purposes.
We process personal data only when:
Consent has been obtained from the parent or legal guardian for collecting data related to children.
Contractual necessity requires it (e.g., managing franchisee and staff records).
It is in our legitimate interests to improve services and maintain security, provided that these interests do not override your rights.
Legal obligations mandate certain processing, such as employment or safeguarding regulations.
We store data securely using encrypted digital storage systems or locked physical files, accessible only to authorised staff.
We conduct regular data security audits and train staff on data protection best practices.
Personal data is held within the UK and managed under UK data protection laws.
We retain personal data only as long as necessary to fulfil the purposes outlined above, after which it is securely deleted. For example:
Children’s programme data is retained until the programme concludes or for a defined retention period thereafter.
Staff and franchisee data is retained for employment or contractual purposes and securely deleted upon termination, according to legal requirements.
As a data subject, you have rights over your personal data. You may:
Access your data (Subject Access Request).
Rectify inaccurate or incomplete information.
Request deletion of data, where applicable.
Withdraw consent at any time where processing is based on consent.
Object to certain types of processing or request restriction on data use.
To exercise these rights, please contact us using the details below.
We only share personal data with trusted partners who support our services (e.g., IT service providers), ensuring they adhere to UK data protection standards.
We may disclose data if legally required to do so (e.g., safeguarding regulations or lawful requests from government authorities).
We do not transfer your data outside of the UK. If international transfers are needed, we will ensure adequate protection measures, such as Standard Contractual Clauses (SCCs), are in place.
In the event of a data breach, we will promptly investigate and, if necessary, notify affected individuals and the Information Commissioner’s Office (ICO) within 72 hours of becoming aware, in accordance with GDPR requirements.
We may update this Privacy Policy periodically to reflect changes in regulations or our practices. Any updates will be communicated to you, and the latest version will be available on our website.
If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us:
Ashley Costello, Founder & Director
Foxcorner, Chester Rd, Hartford, Cheshire, CW8 1LL
07482787818
For more information, you may also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.